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Customer Service Representative - Work From Home

Date Posted: Sep 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Dallas, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 23, 2026

Job Description

Overview

Build Your Career From Anywhere We're growing our remote team and looking for motivated individuals who enjoy working with people, communicating clearly, and developing new skills. This opportunity is designed for people who want more than simply completing daily tasks strong performance and consistency can open the door to additional responsibilities and career growth. In this role, you'll connect with individuals who are seeking information about available benefit programs. Your responsibility is to make the process easier by providing clear information, answering questions, and assisting them through each stage. Everything is completed remotely, including training, client appointments, coaching, and team meetings. What Your Day Will Look Like Your responsibilities will primarily involve client communication, benefit education, and ongoing support. Client Appointments Connect with individuals through scheduled phone or video meetings. Learn about their situation, understand what they are looking for, and determine what information will be most helpful. Benefit Support Walk clients through available options and explain important details in a straightforward and professional manner. Answer questions and make sure they understand the process and what comes next. Application Assistance Help clients complete electronic forms and required documentation, maintain organized and accurate records, and follow up whenever additional information or assistance is needed. You'll also take part in regular training, coaching, and team sessions focused on improving your communication, product knowledge, and overall performance. No Industry Experience Required Previous experience in this field is not necessary. We consider applicants from a wide variety of professional backgrounds and provide the training needed to learn the role. You'll be introduced to the technology, benefit programs, communication process, documentation requirements, and systems used throughout the day. Training doesn't stop after onboarding. Ongoing coaching and mentorship are available as you gain experience and become more comfortable in the position. We're primarily looking for individuals who are dependable, willing to learn, and confident working with others. What We Look For You may be a strong fit if you: Communicate professionally by phone and video Enjoy working directly with people Ask good questions and listen carefully Can make information easy for others to understand Stay organized and follow through on responsibilities Are comfortable managing your own schedule remotely Can learn new software and virtual systems Work effectively without constant supervision Are receptive to feedback and coaching Enjoy setting goals and improving your results Experience in customer service, hospitality, retail, administration, sales, client relations, or other people-focused roles can be helpful, but it is not required. What the Opportunity Provides Team members have access to: Weekly compensation Performance-based earning opportunities Residual income potential Fully remote work Flexible scheduling Comprehensive initial training Continued coaching and mentorship Team resources and ongoing development Performance-based travel incentives Leadership development opportunities Long-term advancement potential Opportunities to Grow This role can develop beyond your initial responsibilities. As you gain experience and demonstrate strong, consistent performance, opportunities may become available to mentor newer team members, assist with training, contribute to team development, and take on greater leadership responsibilities. Advancement is not based on a predetermined timeline. Growth depends on your results, consistency, development, and interest in taking on additional responsibility. For someone looking for a remote opportunity where they can develop professionally while building toward greater responsibility, this can provide a strong place to start.

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

San Francisco, Baja California, United States of America

Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More

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