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Customer Service Representative Technical Support

Date Posted: Jun 30, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Wood Buffalo, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

As a Customer Service Representative Technical Support at Spectrum, you will play a crucial role in maintaining customer relationships by providing assistance with mobile services. This on-site position in Buffalo, NY requires strong communication and problem-solving skills to assist customers with various inquiries including service activation and billing questions.

Key responsibilities

  • Interact with customers through inbound calls to address mobile service inquiries
  • Resolve billing questions and account updates
  • Process orders and payments for mobile services
  • Provide knowledgeable and efficient customer service regarding mobile products
  • Work independently in a call center environment while collaborating with a supportive team

Required skills

  • High school diploma or equivalent
  • 6+ months of customer service experience
  • 6+ months of experience in a call center or high-volume phone environment
  • Proficiency with MS Office and other software applications
  • Strong communication, organization, and multitasking skills
  • Ability to work a variety of schedules including nights, weekends, and holidays
  • Problem-solving and professional demeanor

What the company offers

  • Comprehensive pay and benefits package
  • Rewards for employee contributions to success
  • Opportunities for employment and advancement

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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