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Customer Service Representative - Remote

Date Posted: Sep 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location San Francisco, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 23, 2026

Job Description

Overview

We are looking for friendly, motivated, and dependable individuals to join our team as Remote Customer Service Representatives. This position is ideal for someone who enjoys helping others, communicating with people, and working in a professional, fast-paced environment from the comfort of their home. Position Responsibilities Communicate with clients and provide timely, professional support Respond to questions and explain available benefit and coverage options Build positive relationships with clients through clear and effective communication Conduct phone and virtual appointments with clients Assist clients throughout the enrollment and service process Follow up with clients to ensure their questions and needs are addressed Maintain accurate client information and documentation Participate in regular training, team meetings, and coaching Requirements Strong verbal and written communication skills Professional and customer-focused attitude Ability to listen, understand client needs, and provide solutions Self-motivated with the ability to work independently Reliable internet connection and a suitable home workspace Previous customer service or sales experience is an asset Must have or be willing to obtain a Life Insurance Licence What We Offer Fully remote position Flexible work schedule Comprehensive training and ongoing support Performance-based compensation and bonus opportunities Opportunities for career advancement Leadership and professional development Collaborative and supportive team environment If you are someone who enjoys working with people, takes pride in providing excellent service, and is motivated to build a long-term career, we encourage you to apply.

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

North Carolina, United States of America

Globe Life Family Heritage Division is dedicated to providing families, businesses and their employees the very best in supplemental insurance benefits with industry leading Return of Premium. They have helped protect families for decades by providin... Read More

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