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Customer Service Representative - Outbound B2B - Hybrid

Date Posted: May 20, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Chandler, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
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Job Description

Overview

As a B2B Customer Service Representative and Lead Qualifier at TTEC in Chandler, Arizona, you will engage with small business customers through outbound consultations. This hybrid role combines your call center experience and customer service skills to help uncover business needs and deliver exceptional customer experiences.

Key responsibilities

  • Conduct outbound calls to engage business customers
  • Follow established call flows and quality standards
  • Accurately document customer needs and outcomes
  • Collaborate with sales and support teams for smooth handoffs
  • Adapt quickly to an evolving business environment

Required skills

  • At least 1 year of customer service experience in a call center
  • High school diploma or equivalent
  • Experience with outbound dialing systems or high volume calling
  • Comfort navigating multiple applications during live calls
  • Clear and professional communication skills

What the company offers

  • Opportunity to work hybrid after training
  • Business-to-Business hours with Monday to Friday schedule
  • Support for career and professional development
  • Inclusive culture and community-minded organization
  • Base wage starting at $18.50 per hour plus performance bonus opportunities
  • Healthy benefits package including potential PTO and tuition reimbursement

Skills Required

Company Overview

TTEC
Olathe, Arkansas, United States of America
13 Current Jobs Openings

TTEC is known for its award-winning employment experience and a strong commitment to company culture. They emphasize support for career and professional development for their employees. Read More

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