Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience. Salary- 41,000-45,000 Why This Opportunity Stands Out for Customer Service Representative Supportive team environment with room to grow Direct impact on customer satisfaction and brand reputation Clear processes, helpful tools, and ongoing training A role where strong communication and empathy truly shine Key Responsibilities for Customer Service Representative Respond to customer questions with clarity and professionalism Troubleshoot issues and provide effective solutions Process orders, returns, and account updates Document interactions in the CRM system Escalate complex issues when needed Contribute to service quality and response-time goals Qualifications for Customer Service Representative High school diploma or equivalent 1-3 years of customer service experience preferred Strong communication and problem solving skills Comfortable using CRM tools and basic computer applications Ability to stay calm, organized, and customer focused
Not specified in the original listing.
Not specified in the original listing.
CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More