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Customer Service Representative

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Carlsbad, New Mexico, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

LoanMax Title Loans is seeking a Customer Service Representative in Carlsbad, New Mexico. This role involves assisting both potential borrowers and current customers with loan-related inquiries, evaluating vehicles, managing loan accounts, and ensuring compliance with company policies. Representing the core of the company, Customer Service Representatives are essential in delivering respectful and honest service.

Key responsibilities

  • Provide exceptional customer service in person and by phone
  • Explain loan products, terms, and payment options clearly and professionally
  • Evaluate vehicles and process loan applications
  • Manage customer accounts and payment processing
  • Perform data entry and maintain accurate records
  • Make courtesy reminder calls as needed
  • Maintain compliance with company policies and applicable laws

Required skills

  • Call Centre / Customer Service skills
  • Customer Support
  • Loan Processing
  • Data Entry
  • Communication skills
  • Problem Solving
  • Organizational Skills
  • Teamwork
  • Sales Support
  • Positive attitude and strong work ethic
  • Detail-oriented and organized

What the company offers

  • Competitive pay
  • 6 paid holidays
  • Paid vacation
  • Paid on-the-job training
  • Full-time, stable work schedule
  • Career growth opportunities
  • Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment

Skills Required

Company Overview

LoanMax Title Loans
Gainesville, South Georgia, United States of America
23 Current Jobs Openings

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. Read More

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