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Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Wood Buffalo, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO in Getzville, NY, you will be the first point of contact for policyholders, addressing inquiries related to billing, policy changes, and providing excellent customer service. This role is essential in fostering customer satisfaction and offers significant growth opportunities within the company.

Key responsibilities

  • Provide outstanding customer service to policyholders
  • Answer billing questions and make policy changes
  • Deliver personalized service that demonstrates value to customers
  • Work in a fast-paced, high-volume call center environment
  • Maintain effective communication and empathy with customers

Required skills

  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Empathy and active listening skills
  • Solid computer and multi-tasking skills
  • Ability to adapt to changes

What the company offers

  • Compensation with an industry-competitive salary
  • 401K savings plan with a 6% match from day one
  • Performance and recognition-based incentives
  • Tuition assistance
  • Workplace flexibility and the option to work remotely for up to four weeks per year
  • Comprehensive benefits program for physical and mental well-being

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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