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Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO, you will be the first point of contact for customers, helping them with billing questions, policy changes, and providing recommendations. This in-office position in Getzville, NY, offers opportunities for personal and career growth in a supportive and innovative environment.

Key responsibilities

  • Answer customer inquiries regarding billing and policy changes.
  • Provide high-quality customer service to enhance customer satisfaction.
  • Demonstrate empathy and active listening skills.
  • Adapt quickly to a fast-paced, high-volume call center environment.
  • Engage in ongoing learning and be open to feedback for performance improvement.

Required skills

  • Effective communication
  • Problem-solving
  • Empathy
  • Teamwork
  • Time management
  • Computer proficiency
  • Multi-tasking ability
  • High school diploma or equivalent

What the company offers

  • Personalized development programs and industry-leading training
  • 401K savings plan with 6% match
  • Tuition assistance
  • Flexible working arrangements including the ability to work from anywhere in the US for up to four weeks per year
  • Comprehensive Total Rewards program including financial benefits and mental health support

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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