One million success stories. Start yours today.

Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location Newfane, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

GEICO is seeking a Customer Service Representative for their Getzville, NY office. This role involves providing exceptional customer service by assisting policyholders with billing questions, policy changes, and personalized recommendations. The company emphasizes a culture of growth, innovation, and support to help employees excel in their careers.

Key responsibilities

  • Answer billing questions from customers
  • Make policy changes for policyholders
  • Provide recommendations based on customer needs
  • Deliver personalized customer service
  • Foster trust and grow customer satisfaction

Required skills

  • Excellent communication and empathy
  • Problem-solving abilities
  • Active listening skills
  • Time management and multi-tasking
  • Experience in a high-volume call center environment
  • Solid computer skills
  • Minimum of high school diploma or equivalent

What the company offers

  • Career development programs and mentorship
  • Comprehensive Total Rewards program
  • Financial benefits including 401K with 6% match
  • Tuition assistance
  • Mental healthcare, fertility, and adoption assistance
  • Workplace flexibility and GEICO Flex program

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

Google Map

Related Jobs