One million success stories. Start yours today.

Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location Makronia, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

As a Customer Service Representative at GEICO in Akron, New York, you will play a pivotal role in providing exceptional customer service to policyholders. This in-office position requires you to manage billing inquiries, policy changes, and offer recommendations, ensuring a positive experience for customers while aligning with the company's mission to innovate and exceed expectations.

Key responsibilities

  • Serve as the first contact for customers, addressing inquiries and providing information
  • Answer billing questions and make policy changes
  • Deliver personalized service to enhance customer satisfaction
  • Work in a fast-paced, high-volume call center environment
  • Collaborate with team members to achieve service excellence

Required skills

  • Experience in call center or customer service roles
  • Strong communication and empathy skills
  • Ability to listen effectively and foster trust with customers
  • Solid computer and multitasking skills
  • High school diploma or equivalent required
  • Willingness to learn and adjust to changes quickly

What the company offers

  • Opportunity for salary increases of up to 10% within the first year
  • Access to personalized development programs and industry-leading training
  • 401K savings plan with a 6% match
  • Comprehensive Total Rewards program including financial and mental health benefits
  • Workplace flexibility through the GEICO Flex program

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

Google Map

Related Jobs