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Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Lockport, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

As a Customer Service Representative at GEICO in Lockport, New York, you will be the first contact for customers, providing them with assistance in billing inquiries, policy changes, and recommendations. This role is essential in delivering personalized service to our policyholders and contributes significantly to customer satisfaction and the overall success of the company.

Key responsibilities

  • Answer customer billing questions
  • Make policy changes for customers
  • Provide recommendations to policyholders
  • Demonstrate excellent customer service
  • Foster trust and grow customer satisfaction

Required skills

  • Experience in customer service
  • Effective communication skills
  • Problem-solving abilities
  • Empathy
  • Ability to work in a fast-paced call center environment
  • Solid computer skills
  • High school diploma or equivalent

What the company offers

  • Competitive starting pay with potential salary increase
  • Career growth opportunities
  • Personalized development programs and training
  • 401K savings plan with a 6% match
  • Employee engagement and recognition programs
  • Workplace flexibility options

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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