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Customer Service Representative

Date Posted: Jun 26, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Niagara Falls, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO, you will play a crucial role in delivering excellent customer service to policyholders by addressing their inquiries, making policy changes, and providing recommendations. This in-office position offers significant growth opportunities within a company that prides itself on innovation and a supportive culture.

Key responsibilities

  • Answer customer inquiries regarding billing and policy changes
  • Provide recommendations and personalized service
  • Demonstrate expertise to foster trust and enhance customer satisfaction
  • Work in a fast-paced, high-volume call center environment
  • Embrace feedback for personal and professional development

Required skills

  • Experience in customer service
  • Effective communication skills
  • Problem-solving abilities
  • Empathy and active listening
  • Solid computer and multi-tasking skills
  • High school diploma or equivalent

What the company offers

  • Starting pay of $20.15 per hour
  • Base salary increase opportunities up to 10% within the first year
  • Career development programs and industry-leading training
  • 401K savings plan with a 6% match
  • Workplace flexibility options, including the ability to work remotely for up to four weeks per year

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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