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Customer Service Representative

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location North Canton, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

The Customer Service Representative role at CFS in North Canton, Ohio involves interacting with customers to address their inquiries and resolve concerns. The position emphasizes a supportive team environment and offers opportunities for professional growth.

Key responsibilities

  • Respond to customer inquiries via phone, email, chat, or in person
  • Resolve customer concerns by identifying issues and determining solutions
  • Maintain clear and detailed records of customer interactions
  • Suggest improvements to enhance customer experience

Required skills

  • High school diploma or equivalent
  • Previous customer service or call center experience
  • Strong verbal and written communication skills
  • Detail-oriented with solid problem-solving abilities

What the company offers

  • Close-knit team in a supportive environment
  • Flexible and encouraging culture that promotes work-life balance
  • Workplace where ideas and input are genuinely valued
  • Opportunity for growth and expanded responsibilities

Skills Required

Company Overview

Chicago, Illinois, United States of America

CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More

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