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Customer Service Representative (20-44 Personal Lines -OR- 2-20 P&C license is REQUIRED)

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Plant City, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO, you will play a vital role in delivering excellent customer service to policyholders. This position involves answering billing questions, making policy changes, and providing recommendations in a fast-paced call center environment. GEICO values its employees and offers numerous opportunities for growth and career development.

Key responsibilities

  • Answer customer inquiries regarding billing and policy changes
  • Provide product services and information for multiple lines of insurance
  • Document sales requests and update policy applications and databases
  • Handle objections and facilitate customer decisions regarding policy purchases
  • Utilize multiple software applications to assist customers effectively
  • Maintain a professional demeanor during high call volumes
  • Meet attendance standards and adhere to company policies
  • Multi-task effectively while providing quality customer service

Required skills

  • Excellent communication skills, both verbal and written
  • Solid computer and multi-tasking skills
  • Strong customer service experience
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent
  • Ability to obtain and maintain necessary insurance licenses

What the company offers

  • Competitive pay ranging from $29.28 - $34.24 hourly
  • Annual salary between $59,000 and $69,000
  • Personalized development programs and mentorship
  • Inclusive and collaborative company culture
  • Opportunities for career growth with potential salary increases of 10% to 15% within the first year

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
263 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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