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Customer Service Representative (20-44 Personal Lines -OR- 2-20 P&C license is REQUIRED)

Date Posted: Jun 29, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Lutz, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

As a Customer Service Representative at GEICO in Lutz, Florida, you'll be the first point of contact for customers, handling inquiries about billing, making policy changes, and providing recommendations. This role is designed for individuals who thrive in a fast-paced environment and are committed to delivering excellent customer service. GEICO values innovation and aims to provide a supportive workplace where employees can grow their careers.

Key responsibilities

  • Answer customer inquiries about insurance policies and billing questions
  • Make policy changes and provide product recommendations
  • Input applicant insurance information obtained by telephone
  • Document sales requests and update policy applications in databases
  • Communicate effectively with internal and external customers
  • Handle heavy call volume and complex customer issues
  • Adhere to company policies and code of conduct

Required skills

  • Experience in customer service
  • Strong communication skills, both verbal and written
  • Ability to multi-task in a fast-paced environment
  • Proficient computer skills
  • Problem-solving abilities
  • Insurance knowledge and ability to obtain relevant licenses

What the company offers

  • Competitive pay
  • Personalized development programs
  • Mentorship and certification assistance
  • Inclusive and collaborative culture

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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