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Customer Service Representative (20-44 Personal Lines -OR- 2-20 P&C license is REQUIRED)

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Brandon, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO in Brandon, Florida, you will be the first contact for policyholders, answering billing questions, making policy changes, and providing recommendations. This role requires a license and focuses on delivering excellent customer service in a fast-paced, high-volume call center environment.

Key responsibilities

  • Answer billing questions and make policy changes for customers.
  • Provide product service information and make recommendations about GEICO policies.
  • Input applicant insurance information obtained by telephone into the computer.
  • Handle customer objections and promote policy sales via telephone.
  • Document sales requests and update policy applications accurately.
  • Maintain customer satisfaction through efficient and courteous interactions.

Required skills

  • 20-44 Personal Lines -OR- 2-20 P&C license
  • Experience providing outstanding customer service
  • Solid computer and multi-tasking skills
  • Effective verbal and written communication skills
  • Ability to work in a fast-paced call center environment
  • Strong organization and priority-setting skills

What the company offers

  • Personalized development programs and mentorship
  • Competitive pay and compensation
  • Inclusive and collaborative culture

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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