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Customer Service Representative (20-44 Personal Lines -OR- 2-20 P&C license is REQUIRED)

Date Posted: Jun 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026

Job Description

Overview

As a Customer Service Representative at GEICO, you will play a critical role in providing excellent customer service to policyholders. This position involves handling a variety of customer inquiries related to insurance policies, making policy changes, and providing recommendations to enhance customer satisfaction. With a strong emphasis on problem-solving and communication, you'll contribute to GEICO's mission of delivering quality coverage while fostering a supportive and inclusive work environment.

Key responsibilities

  • Answer customer inquiries regarding billing and insurance policies
  • Make policy changes and provide recommendations to policyholders
  • Input applicant insurance information accurately into the system
  • Document sales requests and update policy applications
  • Communicate effectively with internal and external customers
  • Utilize multiple software applications simultaneously
  • Attend to high-volume call inquiries in a fast-paced environment

Required skills

  • 2-20 P&C license or 20-44 Personal Lines license
  • Outstanding customer service experience
  • Strong computer and multi-tasking skills
  • Effective verbal and written communication skills
  • Ability to work in a high-volume call center environment
  • Knowledge of insurance products and policies

What the company offers

  • Competitive pay and benefits
  • Personalized development programs
  • Mentorship and certification assistance
  • Inclusive and collaborative culture

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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