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Customer Service Representative (20-44 Personal Lines -OR- 2-20 P&C license is REQUIRED)

Date Posted: Jun 28, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Melpattampakkam, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026
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Job Description

Overview

As a Customer Service Representative at GEICO in Tampa, Florida, you'll play a pivotal role in delivering exceptional service to policyholders, addressing their inquiries and assisting with insurance needs. This position not only emphasizes customer interaction but also offers ample opportunities for professional growth within a supportive and rewarding environment.

Key responsibilities

  • Provide outstanding customer service by answering billing questions and making policy changes.
  • Utilize computer systems to input insurance information and document sales requests.
  • Communicate effectively with customers via telephone, ensuring their needs are met.
  • Handle a high volume of calls while maintaining a courteous and efficient interaction.
  • Make recommendations about GEICO products and services based on customer needs.

Required skills

  • Experience in customer service
  • Strong communication skills, both verbal and written
  • Ability to multi-task and work in a fast-paced environment
  • Solid computer skills
  • Knowledge of insurance policies and procedures
  • High school diploma or equivalent

What the company offers

  • Personalized development programs and mentorship
  • Competitive pay and flexibility
  • Inclusive and collaborative company culture

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
263 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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