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Customer Service Representative

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Daytona Beach, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

At FC Industries, we're looking for a Customer Service Representative to join our team, focused on providing exceptional support in the construction and reinforced concrete industry. This role involves problem-solving, customer interaction, and collaboration in a culture that emphasizes learning and career growth.

Key responsibilities

  • Serve as a trusted partner to customers, helping them find solutions
  • Document, track, and resolve customer interactions across multiple systems
  • Support customer inquiries and maintain project momentum
  • Collaborate with a close-knit team to improve customer experience

Required skills

  • 3-5 years of customer service or inside sales experience
  • Experience in the rebar fabrication or concrete construction supply industry
  • Knowledge of international and Canadian customs documentation
  • Familiarity with ERP and CRM systems, particularly Epicor and Hubspot
  • Strong problem-solving and communication skills

What the company offers

  • Medical, Dental, and Vision Insurance
  • HSA with Company Seed Money
  • Life insurance and disability plans
  • Immediate holiday pay and Paid Time Off
  • 401k retirement savings with company match
  • 100% tuition reimbursement including books
  • On-site café and convenience store
  • Weekly paychecks and free on-site wellness coaching
  • Corporate partner discounts and fun employee perks

Skills Required

Company Overview

Daytona Beach, Ohio, United States of America

FC Industries Inc is a family-owned manufacturing organization, established in 1972, known for producing mechanical splicing systems for construction and infrastructure projects. They emphasize growth, safety, and a collaborative work environment, pr... Read More

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