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Customer Service Representative

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026
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Job Description

Overview

RiteScreen is seeking a Customer Service Representative in Export, PA to support key clients and drive data-driven decisions within the company. This role emphasizes problem-solving, client relationship building, and cross-functional collaboration to enhance customer engagement and service delivery.

Key responsibilities

  • Manage complex customer orders and inquiries with accuracy
  • Serve as the main contact for key accounts and high-touch clients
  • Use data and reports to identify trends and recommend improvements
  • Support leadership with customer and sales analytics
  • Coordinate projects across departments for seamless execution
  • Mentor team members and promote best practices in customer engagement
  • Apply judgment to pricing adjustments and escalated issues

Required skills

  • 3-5+ years of customer service experience, preferably in B2B or manufacturing
  • Strong Excel, CRM, and ERP skills
  • Excellent communication and problem-solving abilities
  • Ability to manage escalated issues professionally
  • Collaborative mindset to deliver exceptional results
  • Commitment to continuous improvement and excellence

What the company offers

  • Competitive compensation
  • Professional growth opportunities
  • Collaborative and innovative work culture
  • Modern office space in Export, PA

Skills Required

Company Overview

THE RITESCREEN COMPANY LLC
Pennsylvania, United States of America
6 Current Jobs Openings

RiteScreen is a company that connects innovation and manufacturing in the fenestration and building materials industry. They focus on enhancing operational efficiency and product quality. Read More

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