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Customer Service Representative

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Goodlettsville, Tennessee, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

CFS is seeking a Customer Service Representative in Goodlettsville, TN, to support accurate lending decisions within the financial services sector. This role is ideal for individuals who excel in a fast-paced environment and enjoy analyzing financial data while collaborating with various internal teams.

Key responsibilities

  • Perform detailed credit risk evaluations for lending decisions
  • Assess applicant financial strength by reviewing credit reports and financial statements
  • Review loan applications and recommend appropriate credit terms
  • Collaborate with internal teams such as sales, underwriting, and legal
  • Provide customer support via phone, email, and chat
  • Resolve credit report discrepancies and validate account details
  • Share process knowledge and best practices with team members
  • Assist with onboarding and training of new employees

Required skills

  • Recent experience in a call center or high-volume customer service environment
  • Strong verbal and written communication skills
  • Basic proficiency with Excel
  • Ability to manage multiple priorities in a fast-paced, metrics-driven setting
  • Team-oriented approach

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

CFS
Chicago, Illinois, United States of America
1924 Current Jobs Openings

CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More

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