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Customer Service Representative

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Wood Buffalo, New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 29, 2026
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Job Description

Overview

As a Customer Service Representative at Spectrum, you will leverage your communication and problem-solving skills to support customers with their cable and video services. This in-office position requires evening and weekend availability and focuses on troubleshooting technical issues while providing exceptional customer experiences in a fast-paced environment.

Key responsibilities

  • Provide knowledgeable and timely customer service regarding TV products, services, and billing processes
  • Troubleshoot and resolve technical issues related to cable and video services
  • Interact with customers through inbound phone calls for various topics, including billing and account updates
  • Create best-in-class customer experiences while resolving inquiries
  • Work in a team-oriented, supportive environment

Required skills

  • High school diploma or equivalent
  • 6+ months of customer service experience
  • 1+ year of experience working with computers and software applications
  • 6+ months of heavy volume phone experience in a customer service or call center environment
  • Technical skills in MS Office, computer skills, and typing
  • Strong communication, organization, time management, and multitasking skills
  • Dependable, professional, solution-oriented, and resilient

What the company offers

  • Comprehensive pay and benefits package
  • Career growth opportunities
  • Workforce that reflects the diversity of the communities they serve

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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