Customer Service Specialist (Bilingual English/Spanish) Are you a bilingual customer service professional who enjoys helping customers, solving problems, and keeping things moving? This is a great opportunity to join a growing team where you'll be the go-to resource for customers while working closely with sales, operations, and leadership. Why This Opportunity Stands Out: • Work directly with customers and play a key role in their overall experience• Partner with Sales, Shipping, Operations, and Leadership on a daily basis• Highly visible role where your communication skills make a real impact• Collaborative team environment where people genuinely enjoy working together Key Responsibilities for the Customer Service Specialist: • Respond to customer inquiries by phone and email in both English and Spanish• Prepare quotes, estimates, and customer orders accurately and efficiently• Communicate pricing, lead times, inventory availability, and order updates• Maintain customer records and update information in company systems• Assist the sales team with customer support and order-related requests Qualifications for the Customer Service Specialist: • 3-5 years of customer service experience• Bilingual in English and Spanish (required)• Proficiency in Microsoft Office• Strong communication, organization, and problem-solving skills
Not specified in the original listing.
Not specified in the original listing.
CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More