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Customer Service Rep - Remote

Date Posted: Sep 26, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location San Francisco, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 25, 2026

Job Description

Overview

A Remote Opportunity Built Around People We're adding new members to our virtual team and looking for individuals who are personable, dependable, and ready to learn. If you're comfortable speaking with people, staying organized, and working toward goals, this could be an opportunity to build valuable experience while working entirely from home. Your role will center around assisting individuals who have expressed interest in learning more about available benefit programs. You'll help make the experience simple and straightforward by providing information, answering questions, and assisting with the steps required to complete the process. All training, appointments, meetings, and day-to-day responsibilities are handled virtually. What You'll Be Doing Speak With Clients Connect with individuals during scheduled virtual appointments. Learn what they're looking for, discuss their questions, and gather the information needed to assist them. Explain Available Options Provide clear information about benefit programs and help clients understand the options available to them. Your goal is to make the information easy to understand so they can determine how they would like to proceed. Provide Ongoing Assistance Support clients with electronic forms and documentation, keep records organized and up to date, and follow up when additional information or assistance is needed. You'll also attend virtual team meetings and training sessions where you can continue building your communication skills, knowledge, and confidence in the role. We'll Teach You the Role You don't need previous industry experience to get started. New team members receive structured training covering the programs, systems, virtual tools, appointment process, documentation, and other responsibilities involved in the position. Once your initial training is complete, you'll continue to have access to coaching and support as you gain experience. Previous customer-facing experience can be helpful, but your attitude, communication skills, reliability, and willingness to learn are more important. Who Typically Does Well We're looking for individuals who are comfortable communicating with different types of people and can stay productive in a remote environment. Successful team members are generally able to: Communicate clearly and professionally Build rapport through phone and video conversations Listen carefully and respond to questions Learn new information and apply it effectively Stay organized and manage follow-ups Work independently from home Manage their schedule and responsibilities Learn new technology and online systems Accept feedback and apply coaching Remain consistent when working toward goals Applicants may come from backgrounds such as customer service, retail, hospitality, administration, client relations, sales, or other communication-focused positions. Previous experience in these areas is not required. What's Available The position offers: Weekly compensation Performance-based earning potential Residual income opportunities Remote work Flexible scheduling Training for new team members Continued coaching and mentorship Virtual team support Professional development resources Performance-based travel incentives Leadership development Advancement opportunities Grow Beyond the Starting Role For individuals interested in taking on more responsibility, there is room to develop beyond the initial position. As you become more experienced and demonstrate consistent results, you may have opportunities to support new team members, participate in training, help with team development, and take on additional leadership responsibilities. There isn't one predetermined path or timeline for advancement. Opportunities are based on individual performance, consistency, development, and readiness for additional responsibility. Whether you're looking to develop new professional skills, gain experience working remotely, or build toward future leadership opportunities, this role provi

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

San Francisco, Baja California, United States of America

Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More

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