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Customer Service Associate

Date Posted: May 20, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026

Job Description

Overview

As a Customer Service Associate at Wegmans, you will be an ambassador for exceptional customer service, engaging with customers to ensure their satisfaction and providing assistance throughout their shopping experience. This role requires a friendly demeanor, strong problem-solving skills, and the ability to collaborate with various departments to enhance the customer experience.

Key responsibilities

  • Engage customers in friendly conversation while making eye contact and smiling
  • Proactively offer additional assistance or services to customers
  • Properly bag items to ensure safe transport of products
  • Collaborate with departments to resolve customer inquiries and problems

Required skills

  • Call Centre / Customer Service experience
  • Customer Engagement skills
  • Problem Solving abilities
  • Strong Communication skills
  • Team Collaboration
  • Time Management

What the company offers

  • Comprehensive benefits
  • Paid time off (PTO)
  • Higher premium pay rates for overtime, Sunday, or holiday work
  • Health care benefits with high coverage at low cost
  • Retirement plan with a 401(k) match
  • Generous scholarship program for educational assistance
  • LiveWell Employee & Family program for emotional and financial wellness

Skills Required

Company Overview

Pottsville, Pennsylvania, United States of America

Wegmans is a mission-driven, values-based company dedicated to providing incredible service and helping customers live healthier, better lives through food. Known for its commitment to employee satisfaction, Wegmans offers competitive compensation an... Read More

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