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Customer Service Associate

Date Posted: Jun 30, 2026
Yearly: C$ - C$

Job Detail

  • location_on
    Location Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

As a Customer Service Associate at RONA, you will play a critical role in guiding customers through their shopping experience, managing special orders, and maintaining store organization. The position offers an opportunity to work in a supportive team environment where your input is valued and career growth is encouraged.

Key responsibilities

  • Assist customers with their product requirements in-store or over the phone
  • Prepare and manage special orders, confirming specifications and delivery details
  • Maintain store organization and stock levels, ensuring signage is current
  • Monitor inventory levels and conduct inventory counts
  • Stay informed about promotional events and product knowledge
  • Participate in training sessions to improve selling skills and product understanding
  • Perform related tasks to ensure smooth store operations

Required skills

  • Effective selling skills
  • Excellent customer service commitment
  • Strong communication and interpersonal skills
  • Experience in a customer-focused role
  • Ability to perform physical tasks including stretching, bending, lifting, and carrying medium to heavy products

What the company offers

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Annual salary review
  • Opportunities for advancement within the company
  • Teamwork and ongoing training
  • Comprehensive training program for new hires
  • Student incentive program

Skills Required

Company Overview

Illinois, United States of America

RONA is committed to fostering a workplace where employees can pursue their passions. The company emphasizes helping customers realize their projects and making a positive impact in the communities it serves. RONA operates a range of stores from loca... Read More

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