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Customer Service Advisor

Date Posted: Jun 23, 2026
Yearly: £ - £

Job Detail

  • location_on
    Location Angola, Indiana, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

The Customer Service Advisor at Jiffy Lube acts as the first point of contact for guests, delivering an exceptional experience while driving service recommendations and sales. This role requires strong communication skills and the ability to work in a fast-paced environment, focusing on building trust with customers and ensuring efficient service and maintenance education.

Key responsibilities

  • Greet every guest with a friendly, professional approach
  • Listen to customer concerns and recommend appropriate maintenance services
  • Explain services, pricing, and timelines clearly and confidently
  • Build trust by educating customers on preventative maintenance and service needs
  • Identify opportunities to upsell services and contribute to store sales goals
  • Accurately create service orders and process transactions
  • Communicate effectively with technicians for smooth service execution
  • Resolve customer concerns quickly and professionally
  • Maintain knowledge of services, promotions, and pricing

Required skills

  • Previous customer service, retail, or sales experience
  • Strong communication and interpersonal skills
  • Ability to recommend services and drive sales conversations
  • Multitasking skills in a fast-paced environment
  • Basic computer and point-of-sale system skills
  • Team-oriented mindset with a positive attitude
  • Ability to work flexible schedules, including weekends

What the company offers

  • Competitive weekly pay
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off starting Day 1
  • Employee discounts
  • Industry-leading training through Jiffy Lube University
  • Clear career advancement opportunities
  • Team-oriented, supportive work environment

Skills Required

Company Overview

Indianapolis, Indiana, United States of America

Jiffy Lube is a provider of automotive services focused on delivering fast, high-quality service. The company is known for its hands-on, team-oriented approach and offers significant training and career advancement opportunities for its employees. Read More

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