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Customer Service Advisor

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Angola, Indiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

As a Customer Service Advisor at Jiffy Lube, you will serve as the first point of contact for guests, delivering exceptional customer experiences while promoting vehicle maintenance services. This role demands strong communication and interpersonal skills in a fast-paced environment, focusing on building trust and driving sales.

Key responsibilities

  • Greet every guest with a friendly and professional approach
  • Listen to customer concerns and recommend appropriate maintenance services
  • Explain services, pricing, and timelines clearly
  • Educate customers on preventative maintenance needs
  • Identify opportunities to upsell services
  • Accurately create service orders and process transactions
  • Communicate effectively with technicians for smooth service execution
  • Resolve customer concerns quickly and professionally
  • Maintain knowledge of services, promotions, and pricing

Required skills

  • Customer service, retail, or sales experience
  • Strong communication and interpersonal skills
  • Ability to recommend services and drive sales conversations
  • Multitasking in a fast-paced environment
  • Basic computer and point-of-sale system skills
  • Team-oriented mindset
  • Ability to work flexible schedules, including weekends

What the company offers

  • Competitive weekly pay
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off starting Day 1
  • Employee discounts
  • Industry-leading training through Jiffy Lube University
  • Clear career advancement opportunities
  • Team-oriented, supportive work environment

Skills Required

Company Overview

Jiffy Lube - Allied Automotive Group
Indianapolis, Indiana, United States of America
75 Current Jobs Openings

Jiffy Lube is a provider of automotive services focused on delivering fast, high-quality service. The company is known for its hands-on, team-oriented approach and offers significant training and career advancement opportunities for its employees. Read More

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