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Customer Service Advisor

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Indianapolis, Indiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

As a Customer Service Advisor at Jiffy Lube, you will serve as the first point of contact for guests, playing a crucial role in providing exceptional service and driving sales. This position demands a blend of customer interaction, vehicle maintenance education, and problem-solving in a fast-paced environment.

Key responsibilities

  • Greet guests in a friendly, professional manner
  • Listen to customer concerns and recommend appropriate services
  • Explain services, pricing, and timelines clearly
  • Build trust by educating customers on preventative maintenance
  • Identify upselling opportunities to meet sales goals
  • Create service orders and process transactions accurately
  • Communicate effectively with technicians for smooth service execution
  • Resolve customer concerns quickly and professionally

Required skills

  • Previous customer service, retail, or sales experience
  • Strong communication and interpersonal skills
  • Ability to recommend services and drive sales conversations
  • Multitasking in a fast-paced environment
  • Basic computer and point-of-sale system skills
  • Team-oriented mindset with a positive attitude
  • Ability to work flexible schedules, including weekends

What the company offers

  • Competitive weekly pay
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off starting Day 1
  • Employee discounts
  • Industry-leading training through Jiffy Lube University
  • Clear career advancement opportunities
  • Team-oriented, supportive work environment

Skills Required

Company Overview

Jiffy Lube - Allied Automotive Group
Indianapolis, Indiana, United States of America
75 Current Jobs Openings

Jiffy Lube is a provider of automotive services focused on delivering fast, high-quality service. The company is known for its hands-on, team-oriented approach and offers significant training and career advancement opportunities for its employees. Read More

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