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Customer Experience Representative - Remote

Date Posted: Jul 29, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Columbus, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Oct 27, 2026

Job Description

Overview

About the Opportunity We're looking for motivated, people-focused professionals who enjoy building relationships and helping others make informed decisions. In this role, you'll work directly with individuals and families, providing guidance on available coverage options and recommending solutions based on their unique needs. You'll play an important role in creating a positive client experience by offering knowledgeable support, answering questions, and helping clients choose the protection that's right for them. If you're driven, enjoy working with people, and are eager to grow professionally, we'd love to hear from you. What You'll Do Meet with prospective and existing clients through scheduled virtual appointments. Learn about each client's needs and recommend personalized coverage solutions. Educate clients on available plans, features, and benefits. Guide clients through the enrollment process while ensuring a smooth and professional experience. Build lasting relationships through exceptional service and ongoing support. Maintain accurate client records and manage follow-up communications. Stay current on product knowledge, industry updates, and compliance requirements. Consistently achieve performance goals while delivering an outstanding customer experience. What We're Looking For Strong communication and interpersonal skills. A professional, customer-first approach. Self-motivated with the ability to work independently. Excellent organizational and time-management abilities. Experience in customer service, retail, hospitality, financial services, or another client-facing role is an asset but not required. Willingness to obtain any required provincial or state licensing. High school diploma or equivalent. Why Join Our Team? Comprehensive training and ongoing mentorship. Flexible remote work environment. A supportive, collaborative team culture. Clear opportunities for professional growth and leadership development. Recognition programs, team incentives, and company-sponsored travel opportunities. Apply Today If you enjoy working with people, building relationships, and making a positive impact, we'd love to hear from you. Submit your application today and take the next step toward a rewarding, long-term career.

Key responsibilities

Not specified in the original listing.

Required skills

  • Other

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

San Francisco, Baja California, United States of America

Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More

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