Overview

Description: Job SummaryThe Project Manager is responsible for planning, coordinating, and executing cross-functional projects that support organizational priorities across Rock City Enterprises. This role ensures projects are delivered on time, within scope, and aligned with company standards, while maintaining strong communication with internal teams, vendors, and key stakeholders.The Project Manager serves as a central point of coordination-facilitating collaboration, tracking progress, mitigating risks, and ensuring a seamless execution experience that ultimately supports operational excellence and an exceptional guest experience.This role supports Rock City Enterprises' mission:"To enrich lives through Wonder and Connection."Ideal Candidate ProfileThe ideal candidate is a highly organized and results-driven project manager who thrives in a fast-paced, collaborative environment. They bring a strong ability to manage multiple priorities while maintaining clear communication and alignment across teams.They are a proactive problem-solver who anticipates challenges, removes barriers, and drives projects forward with a high level of accountability. This individual is comfortable working across departments and influencing outcomes without direct authority, building strong relationships with both internal teams and external partners.The ideal candidate demonstrates strong attention to detail while also maintaining a big-picture perspective-understanding how project execution impacts operational performance, brand standards, and overall guest experience. They are disciplined in tracking progress, ensuring follow-through, and delivering consistent, high-quality results.They are adaptable, dependable, and process-oriented, with a continuous improvement mindset and a commitment to elevating project management practices across the organization. Essential Duties & Responsibilities Project Planning & ExecutionLead the planning, execution, and completion of multiple concurrent projects across departmentsDefine project scope, objectives, timelines, and deliverables in collaboration with stakeholdersDevelop and maintain detailed project plans, schedules, and resource allocationsIdentify risks, track dependencies, and proactively resolve issues to maintain progressCross-Functional CoordinationCollaborate across departments (Operations, Marketing, Sales, Facilities, Guest Services, etc.) to align priorities and timelinesFacilitate project meetings, status updates, and workflow coordination across teamsEnsure clarity of roles, responsibilities, and expectations throughout the project lifecycleSupport consistent execution standards across all teams involved in project deliveryVendor & Contractor ManagementCoordinate with external vendors, contractors, and partners to ensure timely and high-quality deliverablesTrack vendor performance, timelines, and adherence to contract expectationsServe as the primary point of contact for project-related vendor communicationProject Tracking & ReportingMaintain and manage the organization's project management system/databaseMonitor project progress, milestones, budgets (if applicable), and resource utilizationProvide regular, structured updates to stakeholders, including leadership-level summariesDevelop reporting tools and dashboards to visualize project status and outcomesCommunication & Stakeholder EngagementEnsure transparent, consistent communication across all stakeholdersTranslate complex project details into clear, actionable updates for leadershipEscalate risks or delays appropriately with recommended solutionsSupport change management efforts by coordinating communication plans related to project rolloutsProcess ImprovementIdentify opportunities to improve project management processes, tools, and workflowsDrive consistency in project execution standards across the organizationSupport the implementation of best practices in project planning, tracking, and reporting Requirements: Qualifications & Expe