Overview

Job Number: 489 Location: Odessa Supervises: N FLSA: Non-Exempt Division: MH Salary: $20.65 per hour. Sign on bonus may be available. Shift: 5 days on, 5 days off shifts, on call; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The Crisis Response Specialist is responsible for evening, weekend, and PermiaCare holiday response to mental health crisis calls from Law Enforcement, Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services to individuals in the community by defining presenting complaints, obtaining relevant medical history, assessing needed interventions, and initiating appropriate crisis intervention services, resolving crisis situations, filing emergency detention orders, and facilitating entrance into Crisis respite facilities when appropriate. The Crisis Response Specialist is responsible for ensuring persons in crisis are treated in the least restrictive and most appropriate environment. This position develops and maintains positive working relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialist will be responsible for crisis coverage on a 5 days on, 5 days off rotation as set by supervisor. This position is responsible for reporting to the Crisis Response Worker (Daytime) at 8:00 am Monday through Friday to coordinate transfer of crisis situations. All other duty time may be served from the location of the worker's choice, but must remain in the County at all times while on duty. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistance, gerontology, special education, educational psychology, early childhood education or early childhood intervention or a bachelor's degree with at least 30 hours of coursework in the previous fields. Experience Required: At least 1 year of experience in the mental health field preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements.Required to pass criminal history and background checks as well as pre-employment drug screen.Must obtain QMHP certification within 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES:Serve on crisis rotation as scheduled.Respond, by phone, to all crisis calls within 10 minutes.Make face-to-face responses, when indicated, within 1 hour.Provide intervention that ensures least restrictive setting.File Emergency Detention applications appropriately.Exercise clinical judgment in crisis situations.Serve as a fill-in for daytime crisis workers when needed.Provide follow-up for individuals who were treated for crisis.Complete all crisis logs and service documentation before ending shift.Remain compliant with Medicaid and State documentation standards.Complete documentation necessary to assign contact or registered status (as indicated) to all non-PermiaCare clients.Scan and upload documentation into EHR.Maintain utilization data on services provided as assigned by supervisor.Apply the Medicaid covered services for this position, the proper application of these services, and the codes used to describe these services.Work with all members of the Crisis Services team to ensure quality and appropriate use of services for persons in crisis.Develop and maintains positive relationships with law enforcement.Develop and maintains positive relationships with judiciary.Develop and maintains positive relationships with hospital personnel. Provide assessments to Crisis Response