Crew MemberThe Crew Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential duties and responsibilities include:Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications/requirements include:Customer service/hospitality background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma/GED equivalent required.Must be 18 years of age or older.Compensation: $18.60 per hour
Not specified in the original listing.
Not specified in the original listing.
Planet Fitness is a well-known fitness franchise offering its members access to various gym facilities and programs. The company emphasizes a welcoming environment for individuals at all fitness levels, promoting an inclusive culture. With a focus on... Read More