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Credit Union SVP - Lending, Branch & Recovery Operations

Date Posted: May 20, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026

Job Description

Overview

Levo Federal Credit Union is looking for a Senior Vice President of Member Services to drive branch operations, lending, and recovery services while ensuring a high-quality member experience. This strategic role will contribute to the credit union's growth and financial health, aligning with their mission to support members and the community.

Key responsibilities

  • Lead enterprise-wide operational strategy for branch services, lending, and recovery
  • Champion a member-first culture across all channels
  • Drive operational excellence through process optimization and workforce strategy
  • Use KPIs to enhance performance, profitability, and member outcomes
  • Oversee lending strategy, portfolio performance, and product development
  • Lead recovery and collections strategy for financial stability
  • Ensure regulatory compliance and alignment of policies
  • Leverage data and technology to guide strategic decisions
  • Oversee budgeting and resource allocation for strategic objectives
  • Build and develop high-performing leadership teams
  • Represent the organization through community engagement and partnerships

Required skills

  • 8-10+ years of progressive leadership experience in credit union, banking, or financial services
  • Strong expertise in lending, recovery efforts, branch operations, and member service delivery
  • Experience using data and analytics to improve performance
  • Solid understanding of regulatory compliance and risk management
  • Collaborative leadership style with a commitment to community impact
  • Strong communication, relationship-building, and decision-making skills

What the company offers

  • $145,000-$242,000 Annual Salary

Skills Required

Company Overview

Minnesota, United States of America

Levo Federal Credit Union is a financial institution that provides a range of banking services, including commercial loans. They focus on serving the needs of their community through responsible lending practices and member support. Read More

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