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Community Services Manager

Date Posted: Sep 02, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Jeffersonville, Indiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 04, 2026

Job Description

Overview

Community Services ManagerNew Hope Services Clark & Scott Counties, IndianaFull-Time Exempt Lead. Inspire. Make a Difference. Join Our Mission If you're a compassionate leader who is passionate about empowering individuals with disabilities and developing high-performing teams, we encourage you to apply and become part of the New Hope Services family.Together, we're creating opportunities, promoting independence, and building stronger communities. What You'll Do Leadership & Team Development Lead, coach, and support Direct Support Professionals throughout Clark and Scott Counties.Assist with hiring, onboarding, training, performance management, and staff development.Foster a culture of accountability, teamwork, and person-centered support.Ensure employees maintain required certifications and complete all mandatory training. Program & Service Excellence Oversee service delivery and ensure support plans are implemented effectively.Collaborate with clients, families, guardians, and interdisciplinary teams to develop and maintain individualized goals.Provide guidance and oversight to ensure services are delivered with dignity, respect, and quality.Help individuals build community connections and access meaningful opportunities. Compliance & Operations Maintain documentation and records in accordance with Medicaid, CARF, FSSA, DRS, and agency requirements.Monitor program performance, billing, productivity, and reporting.Ensure compliance with agency policies, best practices, and regulatory standards.Coordinate client meetings, reviews, and service planning activities. Working Leadership Serve as a hands-on leader by providing direct support and billable services when needed.Respond to client and staffing emergencies as necessary.Represent New Hope Services in the community through outreach and engagement activities. What We're Looking For Required Qualifications Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or a related field.Experience working with individuals with disabilities.Strong leadership, organizational, communication, and problem-solving skills.Proficiency with Microsoft Office and electronic documentation systems.Valid driver's license, acceptable driving record, and reliable transportation. Preferred Qualifications Supervisory or management experience.Knowledge of Medicaid Waiver services, CARF standards, and person-centered practices.Experience leading teams in community-based human services programs. Why Join New Hope Services? Make a meaningful difference in the lives of others every day.Lead a dedicated team committed to person-centered supports.Build strong relationships with individuals, families, and community partners.Grow your leadership skills in a mission-focused organization.Be part of a team that values compassion, integrity, accountability, and service. New Hope Services is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and the individuals we serve. BENEFITS: Medical DentalVisionSTDLTD - company paidLife Insurance - company paidEmployee Assistance Program - company paidAccident & Critical Illness 401k - annual company match (% varies)Paid Vacation, Paid Sick Time, Paid Personal Days, Paid Holidays Compensation details: 0 Yearly SalaryPIcd02f89cf6c3-9660

Key responsibilities

Not specified in the original listing.

Required skills

  • Administration

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Jeffersonville, Indiana, United States of America

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