Overview

Description: About UsJoin the Newbury Residential Team! We believe great communities start with great people.We're looking for an energetic, optimistic leader who loves working with people, solving problems, and creating a place residents are proud to call home. While property management experience is valuable, we believe personality, coachability, and a positive attitude matter just as much. If you're someone who naturally builds relationships, enjoys sales, leads by example, and believes every challenge has a solution, you'll fit right in.About the RoleAs Community Manager, you'll lead the daily operations of a thriving apartment community while inspiring your team to deliver exceptional service.You'll oversee leasing, resident satisfaction, financial performance, and property operations while creating a welcoming environment where both residents and employees can thrive. No two days are the same-and that's exactly how you like it.If you're someone who naturally builds relationships, enjoys sales, leads by example, and believes every challenge has a solution, you'll fit right in.What You'll DoDrive Leasing SuccessLead leasing and marketing efforts to maintain high occupancy.Deliver an outstanding experience for every prospect from first contact through move-in.Coach the team on closing techniques, follow-up, and relationship building.Monitor leasing traffic, conversions, renewals, and resident retention.Lead with PositivityCreate a fun, encouraging, and accountable workplace culture.Coach team members to achieve leasing, customer service, and operational goals.Celebrate wins and motivate your team through challenges.Deliver an Exceptional Resident ExperienceBuild genuine relationships with residents.Resolve concerns professionally and with empathy.Create a community where residents feel valued and heard.Support resident events and community engagement initiatives.Keep Operations Running SmoothlyOversee daily office operations and administrative responsibilities.Monitor budgets, delinquency, and property performance.Approve invoices and maintain accurate records.Conduct regular property inspections to ensure excellent curb appeal and community standards.Partner with maintenance to ensure timely completion of work orders and apartment turns.Ensure ComplianceFollow Fair Housing laws and company policies.Maintain accurate resident files and documentation.Ensure all leasing and operational processes are completed accurately and on time.What Makes Someone Successful Here?We're looking for someone who is:Naturally optimistic and brings positive energy to the teamA people person who enjoys building relationshipsConfident, outgoing, and comfortable asking for the leaseHighly organized and able to juggle multiple prioritiesA problem solver who stays calm under pressureDriven to exceed goals and celebrate successCoachable and always looking to learnA leader who inspires others through actions-not just wordsQualificationsLeadership, customer service, or sales experience preferredProperty management experience is a plus-but not required for the right candidateStrong communication and interpersonal skillsExcellent organization and time managementComfortable using technology and learning new softwareAbility to lead with professionalism, accountability, and enthusiasmWhy You'll Love Working HereCompetitive SalaryPerformance-Based Bonus OpportunitiesMedical, Dental & Vision InsuranceHealth Savings Account (HSA)401(k) with Company MatchGenerous Paid Time OffPaid HolidaysOngoing Training & Career DevelopmentOpportunities for Growth Within the CompanyOur Core ValuesHonesty at Our Core - acting with transparency and integrity in every interaction.People-Centered Approach - putting our residents and prospects first, always.Innovation - bringing creativity and fresh ideas to how we serve and market our communities.The Newbury Standard - striving for excellence in design, service, and performance.Empowering Respect - fostering inclusivity, collabor