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Communications Specialist/Answering Service

Date Posted: May 21, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Kingman, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 21, 2026

Job Description

Overview

Silver Rock Enterprises Inc is seeking a dependable and detail-oriented Communications Specialist to join their live answering service team in Kingman, Arizona. This role involves handling important calls for medical offices and businesses, requiring strong communication skills and the ability to maintain professionalism under pressure.

Key responsibilities

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

Required skills

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Reliable attendance and stable work history
  • Professional attitude and willingness to follow procedures

What the company offers

  • $18/hour starting pay
  • Performance-based bonuses and hourly incentives
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k)
  • Telehealth & Employee Assistance Program
  • Employee Retail Discount Program

Skills Required

Company Overview

Kingman, Arizona, United States of America

Silver Rock Enterprises has been providing professional answering services for clients nationwide for nearly 40 years. They have built a strong reputation for reliability, professionalism, and exceptional customer care. They value team members who ta... Read More

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