Description: TELEPHONE ANSWERING SERVICE OPERATORKingman, Arizona Full-Time On-Site$18/hour + Performance IncentivesSilver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.This is not a casual call center job.Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.We are looking for people who:Show up consistently and on timeStay focused in a fast-paced environmentCommunicate clearly and professionallyFollow detailed instructions accuratelyRemain calm under pressureWork well within structured systems and proceduresIf you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.ABOUT THE ROLEAs a Telephone Answering Service Operator, you will:Answer inbound calls for business and medical clientsFollow client-specific instructions exactlyTake accurate messages while speaking with callersRoute urgent calls appropriatelyHandle sensitive and confidential information professionallyManage multiple systems and screens simultaneouslyMaintain composure during high call volume periodsThis position requires strong listening skills, typing accuracy, attention to detail, and reliability.SCHEDULE & WORK ENVIRONMENTFull-time positionOn-site in Kingman, AZFlexible availability required, including evenings, weekends, and holidaysFast-paced office environmentTeam-oriented but highly accountable workplaceAttendance and punctuality are essentialQUALIFICATIONSRequired:Strong verbal communication skillsBasic computer proficiencyTyping speed of at least 35 WPMAbility to multitask efficientlyStable work history and dependable attendanceProfessional attitude and willingness to follow proceduresABOUT SILVER ROCK ENTERPRISESFor nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We've built our reputation on reliability, professionalism, and exceptional customer care.We are looking for team members who take pride in doing important work well and consistently.APPLICATION PROCESSPlease apply online only.No walk-ins or phone calls, please. Requirements: HIRING REQUIREMENTSMust pass background screening and drug testApplicants with fraud or violent felony convictions cannot be consideredPAY & BENEFITSStarting pay: $18/hour Performance-based bonuses and hourly incentivesMedical, Dental, and Vision InsuranceLife InsuranceShort-Term & Long-Term Disability401(k)Telehealth & Employee Assistance ProgramEmployee Retail Discount ProgramCompensation details: 18-19.5 Hourly WagePI94fa80519ce1-3902
Not specified in the original listing.
Not specified in the original listing.
Silver Rock Enterprises has been providing professional answering services for nearly 40 years. The company emphasizes reliability, professionalism, and exceptional customer care. Read More