Overview In this role you will manage highly complex commercial auto claims, guiding investigations, settlements, and litigation strategies to deliver quality outcomes. You work within a cross-functional environment, coordinating with counsel, subrogation units, and account teams to control costs and ensure timely resolution. The position offers hybrid work with two days in the office, and opportunities to influence claims processes and mentor others. You will shape resolution strategies with a proactive, data-informed approach in a customer-focused culture. Compensation / Benefitscomprehensive benefits packagehybrid work schedulecompetitive salary rangecareer development opportunitiesemployee wellbeing programsdisability accommodations ResponsibilitiesManage highly complex investigations of claims including coverage, liability, and damagesDecide between settlement or litigation pathways and implement strategiesManage reserves, loss costs, and claim expenses for major claimsCoordinate discovery and litigation strategy with staff counsel or panel attorneysNegotiate complex settlements and authorize payments within authorityCoordinate third-party recovery with subrogation/salvage unitsProvide guidance to less experienced staff and other functional areasPrepare and present analyses to management and clientsMaintain current knowledge of state regulations and industry trendsInput accurate data reflecting claim circumstances for business outcomes Key requirementsBachelor degree or equivalent experienceTypically eight years claims experienceProfessional designation preferredAdvanced technical claims expertise and knowledge of insurance principlesStrong communication, negotiation, and presentation skillsAbility to interact with all levels of internal and external partnersAdvanced analytical and problem-solving abilitiesAbility to manage multiple projects and adapt to changeAbility to evaluate claims with cost-benefit analysisKnowledge of Microsoft Office SuiteStrong communication and interpersonal abilitiesNegotiation and influenceAnalytical and problem-solving mindsetAdaptability and openness to diverse perspectivesAbility to work with ambiguity and prioritize concurrentlyMicrosoft Office Suite
Not specified in the original listing.
Not specified in the original listing.
