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Commercial Agency Support Representative

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fredericksburg, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

As a Commercial Agency Support Representative at GEICO, you will provide essential support to business-to-business relations with insurance agents across the country. This role involves answering coverage and underwriting questions, managing policy changes, and offering troubleshooting assistance for both sales and service inquiries in the Commercial Truck Insurance sector. The position is structured with a hybrid schedule and includes a rotating Saturday shift.

Key responsibilities

  • Respond to coverage and underwriting inquiries from agents and customers
  • Support policy changes and troubleshoot applications
  • Handle sales and service inquiries related to Commercial Auto Insurance
  • Learn processes for identifying and delivering solutions
  • Maintain communication with clients in a professional manner

Required skills

  • Minimum of 2 years of customer service or administrative support experience
  • Preferred experience in an insurance agency or as a trucking insurance agent
  • Ability to communicate effectively, both verbally and in writing
  • Strong problem-solving and troubleshooting skills
  • Ability to work in a high-volume call center environment
  • High school diploma or equivalent; college degree preferred
  • Multitasking and organizational skills

What the company offers

  • Hybrid work schedule: 4 days in-office, 1 day remote per week
  • Career growth opportunities with training and certification assistance
  • Inclusive culture focused on caring and belonging
  • 401K savings plan with a 6% match
  • Comprehensive Total Rewards program
  • Employee recognition programs

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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