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Client Success Coordinator - REMOTE

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Natchitoches, Louisiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The Client Success Coordinator at Southern Scripts is a remote role responsible for ensuring the success and satisfaction of health system and hospital clients. Reporting to the Client Success Manager, this position requires a proactive individual with strong organizational and communication skills, who will manage client relationships and oversee implementation processes to enhance client experiences and operational efficiency.

Key responsibilities

  • Provide timely responses to client inquiries and address client needs
  • Manage client relationships and oversee implementation processes
  • Prepare account management-related documents and client communications
  • Document discussions and follow-ups from client meetings
  • Field and process internal and external information requests
  • Track project milestones and deliverables using project management skills
  • Lead and manage implementation processes and ensure compliance
  • Ensure understanding of clients' objectives and benefit plan designs
  • Manage ID Card processes and related training materials
  • Collaborate with multiple business units to meet client needs

Required skills

  • Business Acumen
  • Communication Proficiency
  • Customer/Client Focus
  • Organizational Skills
  • Collaboration Skills
  • Project Management skills
  • Intermediate proficiency with MS Excel, Word, PowerPoint, Project, and Outlook
  • Outstanding numeric, verbal, written, logic, and analytical skills
  • PBM experience preferred
  • Bachelor's degree in health administration, business, or related field

What the company offers

  • Medical, Dental, Vision insurance
  • Disability and Life insurance
  • Employee Assistance Program
  • Remote work options
  • Generous Paid-Time Off
  • Annual Reviews and Development Plans
  • Retirement Plan with company match

Skills Required

Company Overview

Southern Scripts
Natchitoches, Louisiana, United States of America
19 Current Jobs Openings

Southern Scripts is dedicated to providing innovative pharmacy benefit solutions. The company values the well-being of its employees and aims to create a positive work environment through various employee programs and benefits. Read More

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