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Client Services Support Manager - E Commerce Client Support

Date Posted: Jun 30, 2026
Yearly: USD 52000.00 - USD 52000.00
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Job Detail

  • location_on
    Location St Faustin, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

Building Team Solutions is seeking an E-Commerce Customer Success Specialist to enhance customer support and account management for their clients. This full-time in-person position focuses on providing exceptional customer service through various communication channels while assisting in managing online sales operations.

Key responsibilities

  • Respond to customer inquiries via phone, email, and online marketplaces
  • Assist customers with product questions, order support, and solution recommendations
  • Build positive customer relationships through professional and timely communication
  • Ensure customer issues are resolved accurately and efficiently
  • Assist in managing online sales channels, including marketplace platforms
  • Update and maintain product listings and product information
  • Coordinate customer service requests originating from online marketplaces
  • Monitor marketplace activity and customer feedback
  • Provide basic technical support and product guidance
  • Coordinate and support product training sessions for customers and team members

Required skills

  • Associate's Degree or Bachelor's Degree
  • Previous customer service, account support, hospitality, retail, help desk, or related experience
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office and Google Workspace
  • Technical aptitude and interest in technology products
  • Experience with networking equipment, IP phones, cameras, Wi-Fi systems, or PC troubleshooting
  • Familiarity with Amazon Seller Central, eBay, or similar online sales channels

What the company offers

  • Competitive hourly compensation
  • Health, Dental, and Vision Insurance
  • 100% Employer-Paid Employee Coverage
  • Flexible PTO Policy
  • 401(k) with Employer Matching
  • Stable, Long-Term Career Opportunity
  • Collaborative Team Environment

Skills Required

Company Overview

Building Team Solutions
St Faustin, Texas, United States of America
12 Current Jobs Openings

Building Team Solutions partners with companies that value their technicians and provide long-term career opportunities, emphasizing quality workmanship and professional growth. Read More

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