Overview

Position Summary We are seeking a professional and customer-focused Client Services Specialist to join our team. This role serves as the primary point of contact for clients, providing exceptional service while supporting policy administration, account management, and day-to-day client needs. The ideal candidate will have a strong business acumen, excellent communication skills, and a current Property & Casualty (P&C) Insurance License. Key Responsibilities Build and maintain strong relationships with clients by providing timely, accurate, and professional service. Assist clients with policy changes, renewals, endorsements, certificates of insurance, and coverage questions. Process new business, renewals, and policy updates while ensuring accuracy and compliance. Coordinate with carriers and internal teams to resolve client inquiries and coverage issues. Prepare proposals, reports, and insurance documentation. Maintain accurate client records within the agency management system. Identify opportunities to enhance the client experience and support account retention. Stay current on insurance products, industry regulations, and carrier guidelines. Required Qualifications Active Property & Casualty (P&C) Insurance License. Bachelor's degree in Business or a related field. 2+ years of client service, account management, or insurance experience. Strong organizational skills with exceptional attention to detail. Excellent written and verbal communication skills. Proficiency with Microsoft Office, particularly Excel and Outlook. Ability to manage multiple priorities in a fast-paced environment while delivering outstanding customer service. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately