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Client Service Specialist

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Hibbing, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

The Client Service Specialist at Park State Bank plays a crucial role in delivering exceptional customer service and financial guidance to clients. This position involves assisting with account management, addressing client inquiries, and promoting banking products while maintaining compliance with relevant regulations.

Key responsibilities

  • Provide exceptional and personalized client service
  • Engage with clients to understand their financial needs and goals
  • Assist clients with account openings, closures, updates, and inquiries
  • Maintain a deep understanding of banking products and services
  • Handle client transactions accurately and efficiently
  • Offer basic financial advice to clients
  • Identify opportunities for cross-selling banking products
  • Ensure compliance with banking regulations and policies
  • Build and maintain strong client relationships
  • Document client interactions and maintain accurate records

Required skills

  • Customer service experience in banking, retail, or hospitality
  • Excellent interpersonal and communication skills
  • Knowledge of banking products and services
  • Proficiency in retail software systems and POS terminals
  • Ability to multitask and solve problems effectively
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality of client information
  • Flexibility to adapt to changing priorities in a fast-paced environment
  • High school diploma or equivalent; 1-2 years experience preferred

What the company offers

  • Hourly wage of $18-20

Skills Required

Company Overview

Park State Bank
East Grand Rapids, Minnesota, United States of America
34 Current Jobs Openings

Park State Bank is committed to providing exceptional, customer-focused banking services. As a trusted financial partner, the bank aims to meet the diverse needs of its clients through personalized solutions and dedicated support. Read More

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