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Client Service Specialist

Date Posted: Jun 24, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location East Grand Rapids, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

The Client Service Specialist at Park State Bank is a vital customer-focused role, dedicated to providing exceptional service and support for banking needs. This position requires strong communication skills and a solid understanding of banking products to help clients with account management, financial advice, and product inquiries.

Key responsibilities

  • Provide exceptional and personalized service to clients
  • Engage with clients to understand their financial needs and goals
  • Assist clients with account openings, closures, and general inquiries
  • Maintain knowledge of bank products to educate customers
  • Handle client transactions accurately and efficiently
  • Offer basic financial guidance to help clients achieve their objectives
  • Identify and promote cross-sell opportunities for bank products
  • Ensure compliance with all banking regulations and procedures
  • Build and maintain strong client relationships
  • Document client interactions and transactions accurately

Required skills

  • Strong interpersonal and communication skills
  • Customer service experience, preferably in banking or retail
  • Proficiency in retail software systems and point-of-sale terminals
  • Knowledge of banking products, services, and regulatory compliance
  • Ability to work effectively in a team or independently
  • Strong problem-solving skills
  • Attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Confidentiality in handling client information

What the company offers

  • Hourly wage of $18-20

Skills Required

Company Overview

Park State Bank
East Grand Rapids, Minnesota, United States of America
34 Current Jobs Openings

Park State Bank is committed to providing exceptional, customer-focused banking services. As a trusted financial partner, the bank aims to meet the diverse needs of its clients through personalized solutions and dedicated support. Read More

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