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Claims Specialist

Date Posted: Jun 27, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Tucson, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026

Job Description

Overview

As a Claims Specialist at GEICO, you will support customers in managing their auto claims, ensuring they have the necessary guidance and support when they need it most. This role focuses on customer interaction, problem resolution, and driving satisfaction through empathetic communication and detailed assistance.

Key responsibilities

  • Manage incoming calls and collect accident facts.
  • Investigate claim details and collect statements from involved parties.
  • Assist customers in the process of getting back on the road.
  • Resolve customer concerns to ensure a positive experience.
  • Drive customer satisfaction through meaningful interactions.

Required skills

  • Customer-facing claims experience preferred.
  • Experience in high-volume call centers with KPIs preferred.
  • Active Adjusters license preferred.
  • High School Diploma or GED required; college degree preferred.
  • Strong customer service and interpersonal skills.
  • Problem-solving and empathy skills.
  • Adaptability, detail-oriented, and ability to prioritize and multitask.

What the company offers

  • Starting Salary: $20.84/hour ($41,992.60 annually).
  • Health and wellness benefits starting Day 1.
  • Accrue Paid Time Off immediately plus 13 paid holidays annually.
  • 401(k) with up to 6% match, vested immediately.
  • Upfront tuition assistance program (up to $5,250 annually).
  • Complete in-office training with the opportunity to work 80% on-site and 20% off-site.

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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