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Claims Specialist

Date Posted: Jun 27, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026
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Job Description

Overview

As a Claims Specialist at GEICO, you'll provide meaningful support to customers during their claims process, ensuring their concerns are addressed with empathy and care. This role involves guiding policyholders through coverage explanations and ensuring their return to the road safely, all while upholding GEICO's commitment to customer service excellence.

Key responsibilities

  • Manage incoming calls and collect accident facts for claims processing
  • Investigate claim details and collect statements from involved parties
  • Assist customers in navigating their claims and getting back on the road
  • Resolve customer concerns to ensure a positive experience
  • Drive customer satisfaction through effective communication and meaningful interactions

Required skills

  • Customer-facing claims experience preferred
  • Experience in high-volume call centers with measurable goals preferred
  • Strong customer service and interpersonal skills
  • Problem-solving and empathy skills
  • Detail-oriented and adaptable with multitasking abilities
  • High School Diploma or GED required; College degree preferred
  • Active Adjusters license preferred (training provided)

What the company offers

  • Starting salary of $28.29 - $34.24/hour ($57,000 - $69,000 annually)
  • Health and wellness benefits starting Day 1
  • Accrue Paid Time Off immediately, plus 13 paid holidays annually
  • 401(k) with up to 6% match, vested immediately
  • Upfront tuition assistance program (up to $5,250 annually)
  • Personalized development programs and mentoring
  • Workplace flexibility with the option to work remotely after training

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
300 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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