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Claims Specialist

Date Posted: Jun 27, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Saint Petersburg, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026

Job Description

Overview

As an Auto Claims Specialist at GEICO, you will play a crucial role in assisting customers during difficult times by guiding them through the claims process with empathy and care. Your responsibilities will involve managing customer interactions, resolving concerns, and ensuring they receive quality coverage and support from one of the largest auto insurers in the U.S.

Key responsibilities

  • Manage incoming calls and collect accident facts
  • Investigate claim details and collect statements from involved parties
  • Assist customers in the process of getting back on the road
  • Resolve customer concerns to ensure a positive experience
  • Drive customer satisfaction through meaningful interactions

Required skills

  • Customer-facing claims experience
  • Experience in high-volume call centers with KPIs
  • Active adjusters license (preferred, with training provided)
  • High School Diploma or GED (College degree preferred)
  • Strong customer service and interpersonal skills
  • Problem-solving and empathy skills
  • Detail-oriented and able to prioritize tasks
  • Adaptability and multitasking across platforms
  • Availability to work evenings, weekends, and holidays

What the company offers

  • Starting salary of $28.29 - $34.24/hour ($57,000 - $69,000 annually)
  • Health and wellness benefits starting Day 1
  • Accrue Paid Time Off immediately, plus 13 paid holidays annually
  • 401(k) with up to 6% match, vested immediately
  • Tuition assistance program (up to $5,250 annually)
  • Licensing and continuing education at no cost
  • Workplace flexibility after training

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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