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Claims Specialist

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

As a Claims Specialist at GEICO in Zephyrhills, Florida, you will play a crucial role in assisting customers during their time of need. You will guide policyholders through their coverage and procedures, ensuring they receive empathetic support while resolving claims efficiently. GEICO promotes relentless innovation and values its employees, offering a fulfilling career within a supportive environment.

Key responsibilities

  • Manage incoming calls from customers regarding claims.
  • Collect accident facts and investigate claim details.
  • Assist in collecting statements from involved parties.
  • Resolve customer concerns and ensure a positive experience.
  • Drive customer satisfaction through meaningful interactions.

Required skills

  • Customer-facing claims experience preferred.
  • Experience in high-volume call centers with KPIs.
  • Active Adjusters license preferred.
  • High School Diploma or GED required; College degree preferred.
  • Strong customer service and interpersonal skills.
  • Problem-solving and empathy skills.
  • Adaptable, detail-oriented, with multitasking abilities.

What the company offers

  • Starting salary of $28.29 - $34.24/hour.
  • Health and wellness benefits starting Day 1.
  • Accrue Paid Time Off immediately, plus 13 paid holidays.
  • 401(k) with up to 6% match, vested immediately.
  • Tuition assistance program (up to $5,250 annually).
  • Workplace flexibility with options for off-site work.

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
188 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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