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Claims Service Specialist

Date Posted: Jun 27, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Virginia Beach, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026
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Job Description

Overview

As a Claims Service Specialist at GEICO in Virginia Beach, you will play a crucial role in assisting policyholders during their most challenging times, particularly after accidents. This position is designed for individuals who are empathetic and solutions-oriented, backed by comprehensive training to navigate the claims process effectively.

Key responsibilities

  • Collect facts about accidents and investigate claim details
  • Gather statements from involved parties
  • Provide outstanding customer service and foster customer satisfaction
  • Communicate effectively both verbally and in writing
  • Work in a fast-paced, high-volume call center environment

Required skills

  • Customer service experience
  • Detail-oriented mindset
  • Strong communication skills
  • Problem-solving abilities
  • Empathy toward customer needs
  • High school diploma or equivalent

What the company offers

  • Hybrid work model after training (4 days in-office, 1 day from home)
  • Salary range: $22.34 - $26.46 hourly
  • Base salary increases up to 15% within the first year
  • Career development programs and industry-leading training
  • 401K savings plan with 6% match
  • Performance and recognition-based incentives
  • Flexibility to work from anywhere in the US for up to four weeks per year

Skills Required

Company Overview

GEICO
Rio Largo, Florida, United States of America
248 Current Jobs Openings

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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